Matilda The Musical – Cambridge Theatre, London

Expectations: 5/5
Reality: 5/5
Chronic Illness Friendly: 3/5

Chronic Illness Friendly Review


The Cambridge Theatre is a beautiful venue, and I found it to be particularly wheelchair accessible. As the Box Office and Foyer Entrance are both step-free, you can pick up your tickets without hassle, and the Front Of House staff were both chatty and attentive as they personally took us around to the wheelchair entrance at the side of the theatre. From here, you can access the bar, a small confectionary kiosk, a programme stand and an accessible toilet without encountering steps.

For those who struggle with noise/sensory overload, do bear in mind that the wheelchair entrance and following waiting area were quite narrow and became quite dense with crowds as people began to arrive before the doors opened and people could take their seats. However, there is a small section of corridor between the wheelchair entrance and this foyer that (inadvertently) served as a quieter area: you may be more comfortable waiting there.

If you have mobility issues but don’t use a wheelchair, be aware that there are steps leading up from the entrance of the theatre to the main foyer. However, by using the wheelchair entrance, you can access the stalls step-free and with minimal walking distance. The distance between the stalls entrance and the accessible toilet is also within about a hundred metres, which is pretty ideal. If you usually go for aisle seats to stretch your legs during the performance, the aisles are used frequently by the cast so… yeah, don’t stick your legs out during this one. Don’t risk breaking a stagey child’s leg and ruining their career before they hit puberty.

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